Question 1

What is Card and Pay?

Accepted Answer

Card and Pay is a virtual payment-card service for eligible users. It connects supported digital assets such as USDT or USDC with a virtual euro Mastercard for eligible card payments.

Question 2

Do I need KYC?

Accepted Answer

Yes. Identity verification is required. The documents and checks depend on your country and card-program requirements.

Question 3

Which stablecoins are supported?

Accepted Answer

Card and Pay supports selected digital assets including USDT and USDC. Always check the supported blockchain network inside the product before sending funds.

Question 4

What fees does Card and Pay charge?

Accepted Answer

Card issuance costs EUR 15 and crypto top-up is charged at 3.1% on both card tiers. Other applicable fees are shown inside Card and Pay before supported actions are confirmed. Third-party network, FX and ATM operator fees can also apply.

Question 5

What is the difference between Core and Signature?

Accepted Answer

Both cards share the same limits and features. Core allows ATM withdrawals up to EUR 2,000 per month, while Signature allows up to EUR 50,000 per month and gives priority for large transactions.

Question 6

Can I withdraw cash from an ATM?

Accepted Answer

Yes. Card and Pay cards support cash withdrawal at ATMs worldwide where the card network is accepted and ATM access is enabled for your card. Card fees, account limits, local cash limits and ATM operator fees can apply.

Question 7

Can I use Apple Pay or Google Pay?

Accepted Answer

Supported Card and Pay cards can work with Apple Pay or Google Pay where enabled for your card, device and country.

Question 8

What is the monthly limit?

Accepted Answer

Eligible users can have a monthly limit of up to EUR 100,000 per card. Your actual limit can be lower and is shown in your account.